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Terms and Conditions

Last updated: July 2025

Welcome to getfido.com (“Website”) and the Fido mobile application (“App”). By accessing and using our Website, App, and services, you (“User” or “you”) agree to comply with these Terms and Conditions (“Terms”) outlined by Fido (“we,” “us,” or “our”). If you do not agree with these Terms, please do not use our Website or App.

1. Acceptance of Terms

By accessing or using the Website or App, you confirm that you have read, understood, and agree to these Terms. You also represent that you are at least 18 years old or, if not, are using our services under the supervision of a parent or guardian who agrees to be bound by these Terms.

2. Services

Fido provides bin-to-curb valet trash services for vacation rentals and property managers. Specific terms related to the services we provide, including pricing, service descriptions, and billing, will be detailed in separate agreements with our customers.

3. Use of Website

You may use our Website and App only for lawful purposes and in accordance with these Terms.

You agree not to:

  • Use the Website or App in a way that could damage, disable, or impair them or interfere with others’ use.
  • Engage in unauthorized access, alteration, or deletion of content or data.
  • Use automated scripts, bots, or scraping technologies to collect information.
  • Violate any applicable local, state, national, or international law or regulation.

4. Intellectual Property

All content, trademarks, logos, and other intellectual property on the Website and App are the property of Fido or its licensors. You may not use, reproduce, or distribute any content without our written consent.

5. User Content

You may have the opportunity to submit or upload content, such as reviews or comments (“User Content”). By providing User Content, you grant Fido a non-exclusive, worldwide, royalty-free, perpetual license to use, modify, reproduce, display, distribute, and create derivative works from it. You represent that you own all rights in the User Content and that it does not infringe on any third-party rights. Fido reserves the right to remove or refuse any User Content at our discretion.

6. Privacy

Your use of the Website and App is also governed by our Privacy Policy which describes how we collect, use, and protect your personal information.

7. Third-Party Links

The Website and App may contain links to third-party websites. These are provided for your convenience only. We do not endorse or control third-party content and are not responsible for any third-party practices.

8. Disclaimer of Warranties

The Website, App, and their content are provided on an “AS IS” and “AS AVAILABLE” basis without warranties of any kind. Fido disclaims all warranties, express or implied, including merchantability, fitness for a particular purpose, non-infringement, and accuracy.

9. Limitation of Liability

To the fullest extent permitted by law, Fido and its affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Website or App. Our total liability will not exceed the amount you paid, if any, in the 12 months preceding the claim.

10. Indemnification

You agree to indemnify and hold harmless Fido and its affiliates from any claims, damages, losses, or expenses, including reasonable legal fees, arising from your use of the Website or App or your violation of these Terms.

11. Termination

We reserve the right to terminate your access to the Website or App at any time, for any reason, with or without notice. Upon termination, your right to use our services will immediately cease.

12. Governing Law and Jurisdiction

These Terms and any disputes will be governed by the laws of the State of Texas. You agree to the exclusive jurisdiction of the courts located in Texas.

13. Changes to Terms

We may update these Terms from time to time. Changes will be reflected by the “Last Updated” date. By continuing to use the Website or App, you agree to the updated Terms.

14. Contact Information

If you have any questions or concerns about these Terms, contact us at:

Fido

Email: support@getfido.com

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